When someone visits www.keepcreditunion.co.uk we collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of the site, or to make the user experience as easy, smooth and secure as possible
We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information we will make it clear when we collect personal data and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
At a basic level cookies will:
- Allow the site to work properly, and help keep it secure
- Help us understand how people use the website
- Make the site easier to use by remembering information that you’ve entered,
- Measure the performance of our website or apps so that we can make improvements in future
Our cookies will not:
- store any personal behavioural information beyond your current visit
- send any information to third parties that are not already directly involved in providing our service to you
|We use Google Analytics to provide insights on the use of the site. While Google Analytics records information about how visitors are using our website, it does not record any personal information that could be used to identify you
|Click here for an overview of privacy at Google
|Login and Web-banking
|Functional cookie which recognises when you are logged on. This cookie is not used for any tracking purposes
|TIMEZONE_DIFF and TIMEZONE_POST_DIFF
|ensures that when a member is in a different time zone to the server, date related transactions are synchronised.
|The XSRF-TOKEN provides protection from Cross-site request forgery (CSRF) attacks.
|N / A
|Used as part of the authentication process for Digital Banking to ensure a secure and smooth end user experience. The use of the arcotid ensures that the member’s password is never transmitted over the internet, enhancing the security of the authentication process. Instead the member’s password is used to gain access to a ‘key’ contained within the arcotid. When a member chooses to ‘trust the device’ that they are on, the arcotid is persisted in the member’s browser. Otherwise this cookie is only persisted for the session and is deleted whenever the browser is close
|N / A
|An authentication cookie that is used to uniquely tag the device and ultimately associate devices with the member. This allows an additional level of risk based security to the authentication process. The cookie value is an encrypted string stored on the end user’s machine.
|N / A
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit Google’s opt-out page.